Terms and Conditions

Set out below are the rules on how you can make use of Keeper of Keys website (our Site / the Site).  We may update these terms and conditions from time to time and will only notify you of these changes by uploading them to our site.  To stay on top of our terms and conditions you'll need to pop back here periodically to have a good read to spot any changes.  By using our site you agree to be bound by these Customer Terms.  If you don't agree then I'm afraid we will have to ask you not to the use our site.

About us

The site is operated by David Radisic, our registered office address is 6 Broom Walk, Beck Row, Bury St Edmunds, IP28 8UE.

Law and jurisdiction

Contracts for the purchase of goods or services through our Site shall be governed by English law.  Any dispute arising from, or related to, such contracts shall be subject to the exclusive jurisdiction of the courts of England.

Description of the Keeper of Keys service

Please not that when you decide to purchase goods the resulting legal contract is between you and David Radisic, and such contract shall comprise of these Customer Terms.

  • An email confirmation of your order with details of items ordered and price.
  • We ask that you carefully review the email confirmation, and the product page on our Site, and notify us immediately by return email to advise us if something is incorrect.

If there is any conflict or inconsistency between these Customer Terms and the email confirmation of your order or the applicable details on the product page, these Customer Terms shall prevail to the extent of the conflict or inconsistency.

How contracts are formed between you and Keeper of Keys

Each order you place shall be deemed to be an offer by you to purchase the goods specified within it subject to the Customer Terms and the applicable details on the product page.  No order shall be deemed to be accepted until we issue an email acknowledgement of your order.  The contract between you and Keeper of Keys will relate only to those goods notified in the email acknowledgement of your order.

Payment Methods

Purchases may be paid for using PayPal.  All prices shall be shown in pounds sterling and is payable in pounds sterling.

Refusal of transaction

We may refuse to process a transaction for any reason or refuse service to anyone at any time at our sole discretion.  We will not be liable to you or any third party by reason of so refusing or by reason of unwinding or suspending any transaction after processing has begun.

Delivery arrangements

Your shopping basket on the Site displays the goods you have chosen, details of delivery can be found on the Delivery page, and any delivery times quoted are in working days.  Goods will only be sold to addresses within the UK.  Payments made using an address from outside the UK will be fully refunded within a maximum of 28 days.


If you wish to discuss or organise a return, exchange or refund of any non-cancellable item purchased through the Site (See the Returns Policy) for a description on non-cancellable items), please contact David at .  Any returns or refunds shall be made in accordance with the Returns Policy.

Accessing our site

We can only give temporary access to the site, we may have to withdraw our site on a temporary basis, because of internet issues or changes being made to our site.  We will not be liable if for any reason our site is unavailable at any time or for any period.

Sometimes we may have to restrict access to some parts of our Site, or the entire Site, to users who have registered with us.  Any personal data provided by you is processed by us in accordance with our Privacy Policy.  When you provide us with your personal information you agree to the terms of our Privacy Policy.

Intellectual property rights

We've worked hard to build up our brand so we would really appreciate it if you didn't use any material published on our Site.  If you really like something we have designed, published or created including our products and you'd like to use it then please ask for a license from us.

If you break our terms, your right to use our Site will cease immediately and you must, at our option, return or destroy any copies of the materials you have made.

We respect of the intellectual property rights of others, if you are aware that any of your intellectual property rights have been infringed on our Site, please contact us at to report your concerns.

You may link to our home page on the Site, providing you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association approval or endorsement on our part where none exists.  We expressly reserve the right to revoke the right granted in this clause for breach of these Terms and to take any action it deems appropriate.

The Site provides links to other websites for your information.  We have no control over such sites or resources.  We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them.  If you decide to access any of the third party websites linked to the Site, you do so entirely at your own risk.  We accept no responsibility for third party websites or for any loss or damage that may arise from your use of them.

Viruses, hacking and other offences

You must not misuse our Site by introducing viruses, Trojans, worms, logic bombs or other material which is malicious or technologically harmful.  You must not attempt to gain unauthorised access to our Site, the server on which our Site is stored or any server, computer or database connected to our Site.  You must not attack our Site via a denial-of-service attack or a distributed denial-of-service attack.

By breaching this provision, you would commit a criminal offence under the Computer Misuse Act 1990.  We will report any such breach to the relevant law enforcement authorities and we will co-operate with those authorities by disclosing your identity to them.  In the event of such a breach, your right to use our Site will cease immediately.

We will not be liable to you for any loss or damage caused by a distributed denial-of-service attack, viruses or other technologically harmful material that may infect your computer equipment, computer programs, data or other proprietary material due to your use of our Site or to your downloading of any material posted on it, or on any website linked to it.


If we fail at any time to insist upon strict performance of any of your obligations under these Terms, or if we fail to exercise any of the rights or remedies which we are entitled under them, this shall not constitute a waiver of such rights or remedies and shall not relieve you from compliance with such obligations.  A Waiver by us of any default shall not constitute a waiver of any subsequent default.  No waiver by us of any of these Terms shall be effective unless it is expressly stated to be a waiver and is communicated to you in writing.


If any of these Terms are determined by any competent authority to be invalid, unlawful or unenforceable to any extent, such term, condition or provision will to the extent be severed from the remaining terms, conditions and provisions which will continue to be valid to the fullest extent permitted by law.

Entire Agreement

These Customer Terms and any documents expressly referred to in them constitute the entire agreement between us and supersedes and extinguishes all previous drafts, agreements, arrangements and understandings between us, whether written or oral, relating to its subject matter.  Each of us agrees that neither we nor you shall have any remedies in respect of any representation or warranty (whether made innocently or negligently) that is not set out in these Terms or any documents expressly referred to in the.  Neither of us shall have any claim for innocent or negligent misrepresentation based upon any statement in these Customer Terms and any documents expressly referred to in them.

Force majeure

Where we are prevented from or delayed in carrying out obligations under these Terms due to circumstances beyond our reasonable control including, without limitation, acts of God, governmental actions, war or national emergency, riot, civil commotion, fire, explosion, flood, inclement weather, epidemic, lock-downs, lock-outs, strikes or other labour disputes (whether or not relating to the sellers workforce), or restraints or delays affecting carriers or an inability or delay in obtaining supplies of adequate or suitable materials then our performance of its obligations shall be postponed for the period of time that the circumstances continue.


General comments about the Site are welcome, please contact us at .  Complaints about goods or services must be directed to this email address.

Gift vouchers Terms & Conditions

To redeem your Keeper of Keys digital gift card - simply add the code at checkout, the value can be used on all SEED products that are available on our website .  There is no need to use all of your credit in one go, you can use the credit over multiple purchases until the value has been used or the expiry date has passed.  Keeper of Keys digital gift cards - are valid for 12 months from the date of purchase and are non-transferable and non-refundable.  Unused credit cannot be extended after expiration date.  If you have any questions at any point get in touch at